Vacation Care is suitable for children who attend primary school. Whether you are a new family or have attended here before, we would love to welcome you to the YWCA Hunter!

Cost starts at $55 per child per day (before the Child Care Subsidy CCS is applied to your account). Some families out of pocket expenses cost as little as $11 per day. Price varies, depending on what activities are on offer each day. Refer to our Booking form for specific prices.

An annual family administration fee of $15 is charged at the first vacation care attendance each calendar year.

CCS reduces your out of pocket vacation care costs, it is deducted from your account. Ensure you have already been assessed for the CCS before enrolling. Simply log into your MyGov account to complete your assessment, or contact Centrelink ph 136 150.

https://www.education.gov.au/child-care-subsidy-0

Once you’ve signed your CWA, allow 12-24 hours for your enrolment to reach your MyGov account.
https://https://www.humanservices.gov.au>
Centrelink / Menu / My family / Childcare / Enrolments / Look for the new enrolment.
Please note “enrolment period” will start from March or April & doesn’t necessarily need to match the dates your child physically attends vacation care.

https://www.humanservices.gov.au/individuals/online-help/centrelink/confirm-your-childs-enrolment-details-child-care-subsidy>

Log into your parent Xplor account https://https://web.myxplor.com> and click on Childs name (big grey circle) / CCS Agreements / I Agree (blue button at bottom). Repeat for each child. Once you click I Agree, this will generate your enrolment in your MyGov account.

https://support.ourxplor.com/hc/en-us/articles/360001610248-Lesson-5-Accept-CWA-Parent-Approval-in-Xplor>

Select your dates on our Booking form (click to download), complete and return to info@ywcahunterregion.org.au

Form is a fillable pdf, save to your device before completing. We confirm all bookings via email within 3 days.

We are unable to accept bookings over the phone, or and unfortunately cannot accept bookings via the Xplor Home app (we are currently unable to personalise & add relevant information in the app).

Enrol online here https://prodadmin.myxplor.com/enrollment_v2/centre/Hgnz0x4174kcfCBM0ZRfSQ

If you are experiencing any issues when submitting your enrolment, check that you have inputted correct CRN and correct date of birth.

If your email address isn’t accepted, it is because your email is currently in use at another child care centre who also uses Xplor software. Try another email such as a work email. Or if you have a gmail try adding +1 xxxxxx+1@gmail.com. Or if you no longer use the centre where your email is registered, contact them and ask them to remove it.

Still experiencing problems? Contact us on 02 4929 2954 or email info@ywcahunterregion.org.au and we’ll be happy to help.

Your child can wear comfortable, casual clothing. Enclosed footwear is best so please avoid thongs! If your child is attending on an excursion day, please get them to wear a red shirt for easy identification. On an in-house day, children are encouraged to dress according to the day’s theme (eg Superhero day, wear your favourite superhero cape!).

Please bring a refillable water bottle, broad brimmed hat, morning tea, lunch, and afternoon tea. Each day is different, depending on what activities are organised, refer to our Booking form for daily requirements.

If it’s your very first time attending vacation care with us, allow an extra 5 minutes at drop off. On arrival, advise staff it’s your first day. We will set you up on the ipad (for digital sign in/out). We will show you and your child around the centre, help settle in your child and answer any questions you may have.

To allow your child to settle in well and get a good understanding of how we operate, we recommend booking in your first day on an in-house or incursion day so that your child gets a feel for our centre before heading off site on an excursion. We understand this isn’t always possible.

We are open from 7.30am till 6.00pm.

Please arrive by 9.30am each day, unless an early departure time is specified on our Booking form, then arrive 40 mins prior to departure time.

Yes, if they are already listed as an authorised emergency contact in your Xplor profile and we have their contact details listed. If they’re a new contact, please send an email to info@ywcahunterregion.org.au with their full name, phone number & advise you authorise them to collect your child from vacation care. If you’re not sure who you have listed for your emergency contacts, just give us a call on 02 4929 2954 or email info@ywcahunterregion.org.au and we will advise.

Have lots of fun! Activities such as craft, art, cooking, games and excursions. Each day is different, an in-house day usually look like this…

• 7.30am        Free time period. Games, craft, active and electronic games and board games are available for the children’s enjoyment during free time.
• 9.30am        Morning program (theme for the day)
• 11.00am      Morning tea
• 11.30am      Program continues
• 1.00pm        Lunch
• 1.30pm        Free time period
• 1.50pm        Rest
• 2.00pm        Afternoon program
• 3.30pm        Afternoon tea
• 4.00pm        Pack away and tidy up
• 4.15pm        Afternoon DVD movie (Only G Rated movies are watched in the Centre)
• 6.00pm        Centre close

Please arrive by 9.30am each day, unless you are booked in for an excursion with an early departure, then arrive 40 mins prior to excursion departure time. Excursion times are listed on our Booking form.

Invoices are emailed after attendance, payable within 7 days. Please add no-reply@myxplor.com to your safe list to ensure invoices don’t get lost in your spam folder.

All invoices not paid by the due date will automatically incur a $20 administration charge.

We don’t have a direct debit option. Please directly deposit to our bank account, using your childs name as a reference.  BSB  062 815  Account No. 1046 7106

Cancellations are not accepted. Changes to your booking can only be made by selecting an alternative day of care (within the current vacation care period) if vacancies are available. Changes to bookings must be received by our office by 2pm on the day before the vacation care booking. Booking cancellations are not accepted. All non-attendance will be deemed as ‘absent’ and fees will apply.