Vacation Care is suitable for children who attend primary school. Children who are enrolled to start Kindergarten in February 2021 are welcome to attend vacation care in the January 2021 holidays. Whether you are a new family or have attended here before, we would love to welcome you to the YWCA Hunter!

There is a new Xplor app available. You can use this app to sign your CWA & to check your bookings. Please don’t use it to book in your dates, use our Booking form (click to download), complete and return to info@ywcahunterregion.org.au

https://play.google.com/store/apps/details?id=com.xplor.home
https://apps.apple.com/au/app/xplor-home/id1479657396
https://support.ourxplor.com/hc/en-us/articles/360033398612-Home-App-Logging-in-out

To adhere to the current Covid-19 regulations, we have had to implement some changes. Please note the following:

Adults are not to enter the building.

Please drop off and sign in your child on the front verandah. If no one is there when you arrive, please ring the doorbell. Children will then enter using the side gate (via preschool grounds). Always maintain 1.5 metres between other families.

The ipad screen will be cleaned between each use (if using our ipad to sign in).

Staff will clean and disinfect equipment and surfaces regularly throughout the day.

Childrens hands will be sanitised on arrival and throughout the day.

Childrens temperature will be taken on arrival, and if necessary throughout the day. If the temperature is above 38°C, parents/caregiver will be contacted immediately and will need to collect their child within 30 minutes. If you are unable to be reached, an emergency contact person will be contacted and asked to collect your child.

Please pack your childs pencil case – coloured pencils, eraser etc. to ensure children aren’t sharing items during free time in the mornings.

Entry is only allowed if the following conditions have been met:

• You have not returned from overseas travel in the past 14 days,
• You have not been in a recognised “hot spot” as designated by the Dept. of Health
• You have not had contact with someone who has a positive Covid-19 diagnosis
• You have not had contact with someone who has undertaken a Covid-19 test but is still awaiting results
• You agree to advise if you, or anyone in your family, develops any symptoms of Covid-19 or receives a positive result of the virus.

Cost starts at $55 per child per day (before the Child Care Subsidy is applied to your account). Some families out of pocket expenses are as little as $11 per day. Price varies, depending on what activities are on offer each day. For prices refer to Booking form (click to download).

An annual family administration fee of $15 is charged at the first vacation care attendance each calendar year.

CCS reduces your out of pocket vacation care costs, it is deducted from your account. Ensure you have already been assessed for the CCS before enrolling. Simply log into your MyGov account to complete your assessment, or contact Centrelink ph 136 150.

https://www.education.gov.au/child-care-subsidy-0

Once you’ve signed your CWA, allow 12-24 hours for your enrolment to reach your MyGov account.

Please note “enrolment period” could start from December 2020 & doesn’t necessarily need to match the dates your child physically attends vacation care.

Please note your MyGov enrolment shows the cost for your first day that you’ve booked in for. For example your first attendance day may be a $70 excursion day, $70 will appear for your MyGov enrolment. Please be assured, we only ever charge you the correct prices for individual dates attended (prices per our Booking form).

https://support.ourxplor.com/hc/en-us/articles/360015429272-CCS-Parent-Steps-Xplor-and-MyGov

Log into your parent Xplor account here https://home.myxplor.com/ and click on Childs name (big grey circle) / CCS Agreements / I Agree (blue button at bottom). Repeat for each child. Once you click I Agree, this will generate your enrolment in your MyGov account. With the introduction of the CCS, all enrolments automatically cease after 8 weeks so this needs to be completed if you haven’t attended vacation care here at the YWCA Hunter in the last 8 weeks.

Or log into your Xplor Home app to complete.

https://support.ourxplor.com/hc/en-us/articles/360015429272-CCS-Parent-Steps-Xplor-and-MyGov

Select your dates on our Booking form (click to download), complete and return to info@ywcahunterregion.org.au

Form is a fillable pdf, save to your device before completing. We confirm all bookings via email within 3 days.

We are unable to accept bookings over the phone, or and unfortunately cannot accept bookings via the Xplor Home app (we are currently unable to personalise & add relevant information in the app).

Enrol online here https://prodadmin.myxplor.com/enrollment_v2/centre/Hgnz0x4174kcfCBM0ZRfSQ

If you are experiencing any issues when submitting your enrolment, check that you have inputted correct CRN and correct date of birth. Still experiencing problems? Contact us on 02 4929 2954 or email info@ywcahunterregion.org.au and we’ll be happy to help.

Your child can wear comfortable, casual clothing. Dress ready for active play! Please wear sensible enclosed shoes such as joggers, avoid thongs. Pack a broad brimmed hat. If your child is attending on an excursion day, please get them to wear a red t-shirt for easy identification. On an in-house day, children are encouraged to dress according to the day’s theme (eg Superhero day, wear your favourite superhero cape!).

Please bring a refillable water bottle, broad brimmed hat, morning tea, lunch, afternoon tea and pencil case. Each day is different, depending on what activities are organised, refer to Booking form for daily requirements.

If it’s your very first time attending vacation care with us, allow an extra 5 minutes at drop off. On arrival, advise staff it’s your first day. We will set you up on the ipad (for digital sign in/out). We will show your child around the centre, help settle in your child and answer any questions you may have. Please note adults are not currently allowed to enter the building.

To help your child to settle in well and get a good understanding of how we operate, we recommend booking in your first day on an in-house or incursion day so that your child gets a feel for our centre before heading off site on an excursion. We understand this isn’t always possible.

We are open from 7.30am till 6.00pm.

Please arrive by 9.30am each day, unless an early departure time is specified on our Booking form.

Yes, if they are already listed as an authorised emergency contact in your Xplor profile and we have their contact details listed. If they’re a new contact, please send an email to info@ywcahunterregion.org.au with their full name, phone number & advise you authorise them to collect your child from vacation care. If you’re not sure who you have listed for your emergency contacts, just give us a call on 02 4929 2954 or email info@ywcahunterregion.org.au and we will advise.

Have lots of fun! Activities such as craft, art, cooking, games and excursions. Each day is different, an in-house day usually look like this…

• 7.30am        Free time period. Games, craft, active and electronic games and board games are available for the children’s enjoyment during free time.
• 9.30am        Morning program (theme for the day)
• 11.00am      Morning tea
• 11.30am      Program continues
• 1.00pm        Lunch
• 1.30pm        Free time period
• 1.50pm        Rest
• 2.00pm        Afternoon program
• 3.30pm        Afternoon tea
• 4.00pm        Pack away and tidy up
• 4.15pm         Afternoon DVD movie (Only G Rated movies are watched in the Centre)
• 6.00pm        Centre close

Please arrive by 9.30am each day, unless you are booked in for an excursion with an early departure, then arrive 40 mins prior to excursion departure time. Excursion times are listed on our refer to Booking form.

Invoices are emailed after attendance, payable within 7 days. Please add no-reply@myxplor.com to your safe list to ensure invoices don’t get lost in your spam folder.

All invoices not paid by the due date will automatically incur a $20 administration charge.

Please directly deposit to our bank account, using your childs name as a reference.  BSB  062 815  Account No. 1046 7106

If you wish to pay by direct debit, please log into your parent Xplor account & add your bank details  https://support.ourxplor.com/hc/en-us/articles/360022239971-Adding-Bank-Details

Cancellations are not accepted. Changes to your booking can only be made by selecting an alternative day of care (within the current vacation care period) if vacancies are available. Changes to bookings must be received by our office by 2pm on the day before the vacation care booking. Booking cancellations are not accepted. All non-attendance will be deemed as ‘absent’ and fees will apply.